1. Acceptance of Terms
By accessing or using the services provided by AutoClawed ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity. If you do not agree to these Terms, do not use our services.
2. Description of Services
AutoClawed provides AI-powered automation solutions for businesses, including but not limited to:
- Workflow analysis and automation auditing
- Custom AI agent development and deployment
- Document review and analysis automation
- Patient intake and scheduling automation
- Billing, invoicing, and compliance monitoring tools
- Ongoing monitoring, optimization, and support
The specific scope of services will be defined in a separate service agreement or statement of work between AutoClawed and the client.
3. Account & Access
To access certain services, you may be required to provide accurate and complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or security breach
4. Client Obligations
As a client, you agree to:
- Provide accurate, complete, and timely information necessary for us to deliver services
- Ensure you have proper authorization to share data with us, including any third-party data
- Comply with all applicable laws and regulations in your use of our services
- Not use our services for any unlawful, harmful, or unauthorized purposes
- Not attempt to reverse engineer, decompile, or disassemble our proprietary technology
5. Intellectual Property
Our Property: All AutoClawed technology, software, methodologies, workflows, templates, and documentation remain the exclusive property of AutoClawed. You receive a limited, non-exclusive, non-transferable license to use our services as agreed.
Your Data: You retain full ownership of all data, content, and information you provide to us. We claim no ownership over your data and will only use it to deliver the agreed-upon services.
Custom Work: Ownership of custom automation solutions built specifically for you will be defined in your service agreement. Unless otherwise stated, custom configurations and workflows built for your use are owned by you upon full payment.
6. Confidentiality
Both parties agree to maintain the confidentiality of proprietary information disclosed during the engagement. This includes but is not limited to business processes, client data, pricing, technical specifications, and trade secrets. Confidentiality obligations survive the termination of these Terms for a period of three (3) years.
7. Data Protection & Compliance
We take data protection seriously. Our practices include:
- Compliance with applicable data protection laws (including GDPR, CCPA, and HIPAA where applicable)
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Business Associate Agreements (BAAs) for healthcare clients handling PHI
For full details, see our Privacy Policy and HIPAA Compliance page.
8. Service Availability & Support
We strive to maintain 99.9% uptime for our automation services. However, we do not guarantee uninterrupted service and are not liable for downtime caused by:
- Scheduled maintenance (with reasonable advance notice)
- Third-party service outages beyond our control
- Force majeure events
- Client-side infrastructure or connectivity issues
9. Payment Terms
Payment terms, pricing, and billing cycles are defined in your specific service agreement. General terms include:
- Invoices are due within 30 days of issuance unless otherwise agreed
- Late payments may incur a fee of 1.5% per month
- We reserve the right to suspend services for accounts more than 60 days past due
- All fees are non-refundable unless otherwise specified in your agreement
10. Limitation of Liability
To the maximum extent permitted by law:
- AutoClawed's total liability shall not exceed the fees paid by you in the twelve (12) months preceding the claim
- We are not liable for indirect, incidental, special, consequential, or punitive damages
- We are not liable for lost profits, data loss, or business interruption arising from your use of our services
- Our automation tools are provided as decision-support systems and should not be considered a substitute for professional legal, medical, or financial advice
11. Disclaimer of Warranties
Our services are provided "as is" and "as available." We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be error-free or that results will meet specific requirements beyond those outlined in your service agreement.
12. Indemnification
You agree to indemnify, defend, and hold harmless AutoClawed, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your violation of these Terms
- Your misuse of our services
- Your violation of applicable laws or third-party rights
- Data you provide to us that infringes on third-party intellectual property
13. Termination
Either party may terminate the service relationship:
- With 30 days' written notice for convenience
- Immediately upon material breach that remains uncured after 15 days' written notice
- Immediately if the other party becomes insolvent or files for bankruptcy
Upon termination, we will provide a reasonable period for you to export your data. After 90 days, we may securely delete all client data from our systems.
14. Governing Law & Disputes
These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or our services shall be resolved through good-faith negotiation first, and if necessary, through binding arbitration in accordance with the rules of the American Arbitration Association.
15. Modifications
We may update these Terms from time to time. Material changes will be communicated via email or prominent notice on our website at least 30 days before taking effect. Continued use of our services after changes constitutes acceptance of the revised Terms.
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
17. Contact Us
For questions about these Terms of Service, please reach out:
AutoClawed
Contact Form
Website: autoclawed.com